Rymax heading to National Indian Gaming Tradeshow and Convention

8 July 2021

(PRESS RELEASE) -- Rymax, the leading provider of player loyalty solutions, will be exhibiting at the National Indian Gaming Tradeshow & Convention, at Booth #1116 on 19-22 July at Caesars Forum in Las Vegas, NV. Well-poised for the world’s reopening, the company will be exhibiting new products, brands, and loyalty marketing strategies to motivate customers, drive spending and accelerate the recovery of casino properties following the 14-month COVID pandemic.

“The Wall Street Journal reports that households ‘have amassed an unprecedented pile of savings to spend’ as the pandemic eases and the world starts opening up again,” said Paul Gordon, Senior Vice President of Rymax. “The Federal Reserve indicated that by the end of the third quarter of 2020, ‘households had $2.2 trillion more in cash (and cash equivalents) than at the end of 2019.’ And, with the world’s population bursting to get out of the house and do something, we will see a very intense resort rebound that is supported by aggressive spending.”

As casino goers will have their pick of properties to visit, casinos and resorts will all be competing for the same crowd and the same dollar. The challenge to capture a customer’s business and continued patronage will not be easy to overcome. For that reason, reward and incentive programs are going to play an even more critical role to customer retention and loyalty than in years past. Gordon and his team will be on-hand at the NIGA show to discuss effective marketing strategies designed to overcome these new retention and loyalty challenges, including how to target existing customers, while simultaneously initiating trial for new customers.

“Going forward, loyalty marketing strategies need to include bookings that have an immediate call to action via tangible gifts, incentives for the employees to ‘up sell’ and recommend ancillary services, and player loyalty promotions by player segments at different price points,” says Gordon. “The industry also needs to re-examine how we target and appeal to the online player and how we can effectively tie property loyalty programs to online platforms.”

In addition to offering strategic insights, Gordon and his team will be highlighting new products in booth that reflect the trends that emerged because of the pandemic, including items in the outdoor living, self-care, hand hygiene and sanitization categories. These include brands such as:

- Solo Stove
  • Stainless Steel wood-burning stoves and fire pits designed with efficient airflow. Portable and durable, designed for adventure.
- Theragun
  • A deep muscle massage treatment unlike anything you've ever felt, Theragun is the world leader in percussive therapy, used by physical therapists, trainers, chiropractors, celebrities and athletes.
- PhoneSoap
  • PhoneSoap is the first and only phone charger that uses UV light to disinfect your phone, while also charging your phone. Kills 99.9% of germs while you charge.

Related Links
NIGA Indian Gaming 2021 Tradeshow & Convention